Home / FAQ

FAQ

  • Q: 1. How soon can we get a reply after we send you an inquiry?

    In working days, we will reply to you within 24 hours after receiving the inquiry.

  • Q: 2. Are you a manufacturer or a trading company?

    We have two factories, and we also have our own international trade department, we produce and sell ourselves.

  • Q: 3. Can you make customized products?

    Yes, we can make customized products, please call or email to discuss specific requirements.

  • Q: 4. What are the advantages of your products?

    We have more than 20 years of experience in the production of embroidery threads. The quality of our products has been widely recognized by customers at home and abroad, and all products have passed many international environmental protection certifications.